Shay grew up in Memphis and attended the University of Memphis with a focus in Accounting. She has 10 years of customer service experience and over 8 years of experience in the finance and banking industry where she discovered her love of problem solving, relationship building, and financial literacy. She has since spent time providing financial advice, guidance, and education to clients throughout the Mid-South. She currently resides in East Memphis where she enjoys traveling, cooking and spending time with family.